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Cashback terms & exclusions
What will stop me getting my cashback
- Cashback is eligible on pickup and delivery orders, including pre-orders. However, orders must be completed and paid wholly online by PayPal, credit card, or debit card at checkout (not in-store). Cash payments are ineligible.
- Cashback is ineligible if used in conjunction with Zip Pay or other 3rd party promotional offers & codes. All official Pizza Hut promo codes are ok to use.
- Cashback is ineligible on any surcharges for Sunday & Public Holidays.
- Cashback is ineligible on purchase of gift cards and/or use of gift cards for payment.
- Cashback is ineligible on purchases made via the retailer’s mobile app.
What else is essential
- Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
- Always return to TopCashback and click through via the pink cashback button to the retailer’s website for each new transaction. Ensure the TopCashback link is the last one used to visit the retailer’s website prior to completing your purchase.
Good to know
- Ensure you disable plugins such as Honey, AdBlock, uBlock, Pi-hole & VPNs prior to clicking/tapping from TopCashback as they will prevent your order from tracking.
- If you cancel / return / exchange / modify your completed order, it will no longer be eligible for cashback and will be declined in your account.
What to do and when
- Missing cashback claims must be lodged within 100 days of purchase.
