[NSW] Merchant Fees Removed for NSW Government Transactions

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[NSW] Merchant Fees Removed for NSW Government Transactions

The NSW Department of Customer Service and its agencies, including Service NSW, are removing merchant fees for transactions. 

As the merchant fees are removed, the customer cost of transactions with the NSW Government will be cheaper.

Typical surcharges on Service NSW transactions included 30 cents for a 1-year licence renewal, 29 cents for a marriage certificate and $1.92 to renew registration for a small car such as a Toyota Corolla, according to the government statement.

The average surcharge on a Revenue NSW payment in 2023-24 was $0.92.

All over-the-phone payments via Service NSW are now merchant fee free.

Merchant fees have been removed for all over the counter transactions at all locations.

The following online transactions are now merchant fee free:

  • Renew or upgrade a NSW driver licence
  • Transfer a vehicle registration
  • Renew a vehicle registration
  • Pay a fine
  • Replace a NSW driver licence
  • Order a vehicle history report
  • Working with Children Check
  • Apply/renew liquor licences
  • Replace a vehicle registration certificate
  • NDIS Worker Check
  • Design or building practitioner registration
  • Asbestos and demolition licence
  • Company or partnership contractor licence 
  • Request a driving record.

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